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SMS Privacy Statement
EOC SECURE - SMS TERMS & CONDITIONS
EOC Secure provides automated SMS notifications and critical alerts regarding alarm system triggers, dispatch confirmations, technician arrivals, and account updates.
• Opt-Out Instructions: You can cancel the SMS service at any time by texting "STOP" to [Toll-Free Number provided by Rapid]. After sending "STOP", we will send a single SMS message confirming that you have been unsubscribed. No further messages will be sent unless re-initiated.
• Customer Support: For assistance, reply "HELP" or contact our support team directly at [dealer support email] or call [dealer support phone].
• Rates & Fees: Message and data rates may apply for any messages sent to you from us and to us from you.
• Message Frequency: Message frequency varies depending on system events, alarm activations, and service inquiries.
• Carrier Disclaimer: Mobile wireless carriers are not liable for delayed or undelivered messages.
• Privacy Policy: To understand how we handle your personal data, please review our Privacy Policy at [insert link to dealer privacy policy].
Privacy Policy Mandatory Clause
Carrier guidelines strictly forbid sharing, renting, or selling customer mobile phone numbers or SMS consent records to third parties or marketing affiliates.
Mandatory SMS Non-Sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.